Warehouse scanning the incorrect barcode on pallet
What type of exception did/would result from the root cause? - Type
Product, No Data
What type of exception did/would result from the root cause? - Detailed
Due to incorrect pallet label scanned, incorrect data flows through the system that eventually fails in the interface. Due to this failure the file never makes it to the customer
How frequently can the root cause be expected to occur if preventive action is not taken?
Frequently (daily, weekly, monthly)
How broad is the expected impact of the root cause?
Very Broad (e.g., likely to cause exceptions for entire lot or shipment)
What preventive actions can be taken to reduce the likelihood or impact of the root cause?
Train warehouse operator to identify and scan the correct label on the pallet. Adhere to a common label standard as much as possible
