GLN/sGLN of a customer location was not communicated or was changed
What type of exception did/would result from the root cause? - Type
Product, No Data
What type of exception did/would result from the root cause? - Detailed
Due to the GLN/sGLN having changed, the file errors out when being sent to the customer
How frequently can the root cause be expected to occur if preventive action is not taken?
Frequently (daily, weekly, monthly)
How broad is the expected impact of the root cause?
Very Broad (e.g., likely to cause exceptions for entire lot or shipment)
What preventive actions can be taken to reduce the likelihood or impact of the root cause?
Define a process to communicate any new locations and/or changes to locations. This needs to be both internal between teams in a company and externally between trading partners.